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Sean (SM Support)

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Everything posted by Sean (SM Support)

  1. Update: New Cards, Change in Player Levels & New Countries! In the latest update to Football Clash: All Stars we have added New Cards, Changed Player Levels and introduced Southeast Asia to the Arena! Five New Player Cards Five new cards have been introduced to the Arena: Computer, Dutch Destroyer, O Canito, Senegalese Speedster and Colossus. Computer (available in Arena 4) – a legendary midfielder with an unrivaled footballing brain. Dutch Destroyer (available in Arena 6) – a man mountain of a defender with leadership skills and a calmness on the ball. O Canito (available in Arena 4) – a prolific striker who is ruthless in front of goal. Senegalese Speedster (available in Arena 5) – a pacey winger with an eye for goal. Colossus (available in Arena 3) – a defender who combines strength and speed with an elegance on the ball. Change in Player Levels The way we approach a change in player levels is a combination of listening to our community, testing and looking at the stats. This helps us keep the game balanced. The following 6 players are having a change in card level: Shadow: Superb –> Elite Sharp Shooter: Good –> Superb French Prince: Superb –> Elite El Pipita: Elite –> Superb Warrior: Elite –> Superb Nino Maravilla: Superb –> Good The following changes occur when a players card level changes: Good to Superb loses 2 levels. Superb to Good gain 2 levels. Superb to Elite loses 3 levels. Elite to Superb gains 3 levels. Four New Legacy Cards Four players have now become Legacy cards: El Jefecito. Raging Bull. Armenian Archer. Turkish Delight. New Countries Football Clash: All Stars has come to Southeast Asia! Those of you in that region will now be able to enter the Arena. Bugs Multiple bugs that our community have reported from the Arena have been fixed. Please leave your thoughts and feedback on the forums. See you in the Arena!
  2. These are the main forum rules. They have been created with the intention of providing Arena players with a comfortable place to have discussions about the game. The forum presents Arena players with an opportunity to share information, exchange ideas, ask questions and generally just to meet and enjoy the company of other enthusiasts from around the world. I'm reposting this as i believe some of you have violated these rules. Now I'm not going to throw around warnings or bannings at this point, but if the kind of antagonistic behaviour, like what we see on threads, 'Racism', 'We are and always gonna be proud on our history', and 'RE? What happened' continues, I will then be handing out total bans. We really don't want to see the topics descend to that again. PLEASE REMEMBER THIS IS A FAMILY FRIENDLY FORUM. All Arena players should read these rules before they begin posting: These forums are English only. Please check the sticky threads at the top of each board for any board specific rules. Multiple accounts are not permitted on the forum. Creating multiple accounts will result in a permanent ban of all accounts. Rudeness, insulting posts, personal attacks, harassment, name and shame, inflammatory posts, trolling or racism will not be tolerated. Moderator decisions are final in these matters and abuse towards our staff in any form will not be tolerated. This is a family friendly forum and we will not tolerate offensive, vulgar, discriminatory, sexual or inappropriate language. Moderators have a final say on what is and isn't appropriate. Multiple, repeated or cross-posting the same message is not tolerated. No posting replies on very old (dead) threads which have not been locked. Multiple or repeated posting of the same topic is not tolerated. The use of animated GIFs in posts, as your avatar or in your signature is not allowed. Posting of advertisements for products or services, links to auctions, affiliate links, links to promote websites and so forth is not allowed without Soccer Manager Ltd's prior consent. Copying content created by others be this images, prose or any other medium is not allowed. Do not attempt to claim to represent or speak on behalf of Soccer Manager Ltd if you are not a moderator or Soccer Manager Ltd employee. Do not deliberately and/or maliciously spread information about Soccer Manager Ltd games, moderators or employees. We do not remove posts or accounts on requests. Do not correct posts like you are a moderator. If you have a problem with a post, please report it, rather than playing the roll of moderator. Only report posts that you are sure violate the forum rules and/or contain questionable content. Do not spam or overuse the report tool or make frivolous reports as this can result in a ban. Moderators may ban any forum member without prior notice for breaking the Forum rules. You may not discuss publicly any actions taken by moderators which may include bans, closing and/or deleting of threads and deleting posts. This includes posting publicly any messages and/or emails you receive from moderators, staff or support. Please note that we update these rules when needed and though you may not have agreed to the updated rules when signing up to the forums, you are agreeing to all updated or added rules. It is your responsibility to stay up-to-date on the forum rules and anyone who violates them will be banned and offending content will be removed at any time, without warning. The length of the ban will be based on the severity and/or frequency of the violation.
  3. Prepare to enter the Arena as Football Clash: All Stars is coming to Southeast Asia! If you have an Android device you can pre-register in advance. You will then automatically receive a push notification from google notifying you when it is available to download. Unfortunately those with Apple devices can’t pre-register but we will keep our community updated and announce a release date shortly. To pre-register follow this link http://socm.io/1vr See you all in the arena!!
  4. SNEAK PEEK #1 - New Cards! The following 5 players are set to enter the Arena: New Legendary Card: Computer - a Defensive Midfielder. New Superb Card: Dutch Destroyer - a Defender. New Superb Card: O Canito - a Striker. New Superb Card: Senegalese Speedster - a Winger. New Good Card: Colossus - a Defender. SNEAK PEEK #2 - Change in Player Levels! The following 6 players are set to have a change in card level: Shadow: Superb --> Elite Sharp Shooter: Good --> Superb French Prince: Superb --> Elite El Pipita: Elite --> Superb Warrior: Elite --> Superb Nino Maravilla: Superb --> Good SNEAK PEEK #3 - Legacy Cards! The following 4 players are to become Legacy cards: El Jefecito. Raging Bull. Armenian Archer. Turkish Delight. SNEAK PEEK #4 - New Countries! Prepare to enter the Arena as Football Clash: All Stars is coming to Southeast Asia! Please leave your thoughts and feedback on the forums. See you in the Arena!
  5. I'll have a look, might be tomorrow now, but PM me your profile id.
  6. Hey, Can you PM me your profile ID and I'll have a look at your account. Thanks
  7. In the latest update to Football Clash: All Stars we have introduced Divisions, Manager Cards and Goal Replays. Divisions A new Division system has been introduced that allows you to compete on a weekly basis with Clubs from all over the world: There are 13 different Divisions, with each one containing up to 100 Clubs. Every Club starts in the bottom Division. A Division season lasts 7 days. The number of Trophies won during the season will determine a Club’s standing. At the end of a season Clubs will receive rewards based on their position. Clubs can either be promoted or relegated to the next tier Division. Manager Cards Attribute Boost has been removed and replaced with Manager Cards. This gives Managers greater tactical flexibility: There are 2 types of card available, Manager and Equipment. Manager – boost all players in your Squad or Tactical elements. Equipment – boost specific players adjusting single attributes. Manager Cards can be unlocked through Player Packs. The quality of the Manager Card will be tied to Manager Level. A Manager will start with one card slot. As they increase their Manager Level they’ll unlock more slots up to a maximum of 3. Each Manager will have a card inventory of 15 slots. A Manager Card can be used up to 3 times dependent on the type of card. Hope you all have fun with our new additions!! See you on the pitch ?
  8. The King Cup is now live! Can you guide your all star team to victory and win this legend for your own team? Entry: 75: Cr Prize: The King
  9. Heard you loud and clear mate. Some really interesting suggestions here, and i now have a very lengthy list to take to our devs. Once we've released this next update, still no date by the way ?, I'll get the guys together where I'll bring up all these suggestions, and then we can see which of them are doable and in what sort of timeframe...But yeah first things first, this update...Please, this update ? Nice one for the suggestion Damo, noted ?
  10. Not sure how difficult this would be to implement due to the fact that when you max a player out, you can't get anymore xp for that player, however i will pass this suggestion on to our devs, see what they think. Cheers bud ?
  11. The first person ever!! That is impressive, but yeah it's such a shame we haven't got that extra digit, I'll let our devs know about this ?
  12. 2 tournaments incoming guys ?
  13. And no difference from 21 hours? I got one of our devs to look at it late yesterday, and he couldn't see a problem. Tell it's resolved itself ?
  14. Yeah any ideas regarding the end game that you guys have, time and work considered, I'll bring them up in our meetings. Just need to get the next update out the way, then I'll see what our dev guys think.
  15. Hey Oranje, You've made some very interesting points, and coming from a new user is very enlightening too ?. I've past your comments on to the dev guys, and we do agree that the end game does suffer quite a bit, so more arenas to spread out the difficulty is a good shout, however we are limited when it comes to our development team. We're a modest company with high demands, which limits us on what we can do / add. We've also discussed the idea of just adding a leaderboard instead of the map for rome, which may bring a different kind of edge to it. We'll have to see for the future, but rest assured your comments have been heard /read ?
  16. I've been informed that there should be a new tournament coming this friday. Regarding new arenas, I'm sure this will be in the planning for the future, but not at least for the next few months.
  17. However if you're not able to log in, do you remember your club name / league name / trophy count?
  18. Can you send me your profile ID? I'll try and get our devs to look at this for you.
  19. Hi Babux, Oh wow I've experienced the odd teleporting player every now and then, but it's quite rare issue and is normally related to communication cut out through our servers, but that's a really bad one. I'll pass this on to our test team, get them to play some matches and see if they can reproduce it, and if it flashes up an error in our systems we will hopefully be able to get to the bottom of it. Thanks for the video, that's very helpful ?
  20. Hi Oranje, Welcome to the forum ?️ I've been confused by this in the past myself, but as Gorse H said, this is set to change with the next update. We have made a few changes on the progression map, which will make it more clear with regards to how many trophies you'll need to progress on to the next node. In arena 9 you start with 4500 trophies, and then for the next node there's a massive jump were you'll need 5000 trophies, this will be indicated via the trophy Icon which will be placed underneath the node. Believe me, i do get your frustration with the difficulty at this level, it's crazy hard and made harder by the new stamina feature, but this is by design as we wanted it to be a challenge for the top players in the league, and would make it that much more rewarding for them when / if ? they finally complete it. Hopefully along with the aforementioned edition we are adding manager cards to the game, with some of them featuring boosts for team stamina, so this may ease the difficulty...Slightly ?
  21. Coming in the new update… SNEAK PEEK #1 – Divisions A Division system is being introduced that allows you to compete on a weekly basis with Clubs from all over the world: There’ll be 13 different Divisions, with each one containing up to 100 Clubs. Every Club will start in the bottom Division. A Division season will last 7 days. The number of Trophies won during the season will determine a Club’s standing. At the end of a season Clubs will receive rewards based on their position. Clubs can either be promoted or relegated to the next tier Division. SNEAK PEEK #2 – Manager Cards Attribute Boost is being removed and being replaced with Manager Cards. This will give Managers greater tactical flexibility: There’ll be 2 types of card available, Manager and Equipment. Manager – will boost all players in your Squad or Tactical elements. Equipment – will boost specific players adjusting single attributes. Manager Cards will be unlocked through Player Packs. The quality of the Manager Card will be tied to Manager Level. A Manager will start with one card slot. As they increase their Manager Level they’ll unlock more slots up to a maximum of 3. Each Manager will have a card inventory of 15 slots. A Manager Card can be used up to 3 times dependent on the type of card. SNEAK PEEK #3 – Goal Replays Scored a screamer in the Arena? Now you’ll be able to see a short replay after a goal has been scored. Check out our Blog page for a teaser. See you in the arena
  22. Hey guys, Sorry for my absence on here yesterday, was out of the office. In regards to this topic, i do like the idea of adding an option to cater for both right and left handed people, i would hate for people to think the company is leftist ? I'll speak to the dev guys about the possibility of adding this in the settings, and providing this won't mess with the code elsewhere too much, then I'm sure we could sort this. S
  23. Coming in the next update for Football Clash: All Stars... We have made improvements to both the matchday and UI as well as adding two new cards. New UI: A lick of paint which can't be missed! Two New Player Cards: You may recognise one legendary player, who will appear in arena 6. He enjoyed the right flank a lot and was known for his dribbling ability. We also have a new Sharp Shooter winger, who will show up in arena 2. Player Cards & Player Packs: After much consideration we have decided to; 1) Reduce the time it takes to unlock a player pack 2) Reduced the cost to upgrade player cards 3) and we're reducing the cost it takes to purchase Player Packs from the shop Matchday Improvements: Huge changes to the matchday experience for that added element of strategy. This will take the form of energy, in which players will have 5 bars of fitness. Players will lose 1 fitness bar each match, but this will only apply to matches where you win trophies, so excluding tournaments and training... Also, Based on feedback from our community, we have added 3 slots on Tactics so now you can save a variety of formations and tactics. Change in Player Levels: The way we approach a change in player levels is a combination of listening to our community, testing and looking at the stats. This helps us keep the game balanced. The following 8 players are having a change in card level; Monster: Elite —> Superb Illusionist: Elite —> Superb La Jirafa: Superb —> Elite Little Prince: Superb —> Good Flying Pharaoh: Superb —> Elite Le Boss: Superb —> Good Shadow: Good —> Superb French Prince: Good —> Superb The following changes occur when a players card level changes; Good to Superb loses 2 levels. Superb to Good gain 2 levels. Superb to Elite loses 3 levels. Elite to Superb gains 3 levels. For detailed information on the above changes please check out our blog page at footballclash.com/blog Please leave your thoughts and feedback within General Discussion. See you in the Arena!
  24. Sean (SM Support)

    Shop deal

    Hi, have you contacted in-game support?
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