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SM Support(Alex)

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SM Support(Alex) last won the day on April 24

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About SM Support(Alex)

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    Advanced Member
  1. Tournament/Retry login

    This new update contains a number of bug fixes for tournaments. Most notably the Retry Login error that was occurring. If you do continue to see the issue please let me or the mods know.
  2. Update available.

    Hi all! We're happy to announce new update for Football Clash All-Stars Android - v2.0.10s iOS - v2.5 Mainly consisting of bug fixes for tournaments; - Tournaments bug fixes and optimisation- iPhone X optimisation and fixes- Match - Bug fixes - Goal Keeper coming out of Area - Match time decreased for Arena 1 & 2 You can read more here: at our blog
  3. Tournament/Retry login

    @Wes can you confirm whether you have received the update to v2.0.10s(Android) / 2.5(iOS)?
  4. Purple Players / Bug???

    I have sent you a PM regarding your account details for investigation.
  5. Announcement - Moderators

    Hi all. I would just like to make everyone aware that we have looked to the forum community for some support in keeping the forum a place of quality discussion, suitable for all. The first community Moderators are; @Gorse H @Stoller I believe all current community members will agree that both have proven themselves as respected players of the game and members of the forum community. The role of moderators is to ensure the content and behaviour is appropriate and adheres to the forum rules. The moderators are not employees of Soccer Manager Ltd or Football Clash All-Stars. As such they have no access to or influence over development plans, server maintenance or any other business decisions. Thanks!
  6. Tournaments

    The changes made this morning were an emergency change, action was intended yesterday to define the new entry and rewards to balance prevent the trophies running out of hand once more. A cost was turned on and the players limited to the arena level of the tournament, as Bare has suggested to ensure there was at least some cost associated with entering the tournament, along with the players allowed being brought down to match the Arena to further even to playing field allowing the clubs from lower arenas better competition. The awards are now increased and a new tournament released.
  7. Persian Gulf disbanded

    Forum account, game account or both?
  8. Goal Keeper Free Pass

    There has been a lot of discussion regarding the use of the Free Pass(swipe) from Goal keepers(GK) to the forwards. Enough to prompt a review on the feature. The developers are looking at reducing the consistency of the Free Pass from a GKs hands resulting in goals. However, the tactic is seen in all forms of football at all levels, so it is not something we want to remove completely. The GKs who are able to use the PASS BOOST ability were designed to represent this choice in style and as an ability would be limited in the number of uses available while also being more vulnerable to attacks as the other GK boosts were sacrificed. As such this will remain as it currently is.
  9. Bugs

    Can you confirm that this issue has persisted since the initial report?
  10. Maximum friends

    If it is generally agreed more are needed then it can likely be changed.
  11. 1 year anniversary

    With the rollout of tournaments in the latest update we have aimed to ensure the stability of the feature along with gaining some fast early feedback we can act upon during this first week. While the Trophy count has become higher than was foreseen, the reasons are understood and has highlighted a key issue regarding how open tournaments can be in the future. For those competing weekly to reach the top 5-10 we appreciate the frustration that an advantage has been given to those with more time over ability. As I have said in a few other posts we will be levelling the playing field on any widely available tournaments or having the long term, high arena players competing in separate tournaments against their equals rather than meeting users without players good enough to compete.
  12. Tournaments

    An entry cost will be put on future tournaments. This first week is free while we ensure the stability of the feature and make final tweaks with feedback such as trophy rewards. This varied entry cost and access restrictions will limit the number of tournaments each user plays as we believe they will return to the ladder matches to top up on Pack unlocks and cash.
  13. Tournaments

    The implementation of new tournaments will not require game updates. The way they have been introduced means our team can create tournaments, with alterations on the entry requirements, rule sets and rewards, on the fly or planned well in advance. We are going to keep a selection of tournaments available at all times. These will have simple rules such as: Unlock at Arena 5 Can only use players from Arena 5 and below Aside from those you have mentioned there is also the very relevant Football calendar I believe will be utilised, with this year being a World Cup year, we have the ability to restrict entry to the squad being limited to a single nationality, or at least 5 of the 7. I don't have access to the current plans, but I am lead to believe this, like you suggest, is the best way forward.
  14. Tournaments

    This is under consideration at the moment. You must play 3 games, some of which might extend into penalties. Therefore by playing a tournament you are sacrificing your ability to play maybe 4 Ladder matches (approx. 100 trophies depending on opposition). This is the thought process behind the earning of trophies through tournaments. We wanted active tournament players to still feel as though they are able to proceed through the Arenas, opening up new tournaments. During this first week there is only a single tournament for everyone from Arena 4 to Arena 9. This can mean that the regular top 50 players who have unlocked most if not all the players have a huge advantage over those on Arena 4. When additional tournaments are opened with further restrictions, those playing at Arena 8 and 9 will find themselves against their equals (at least in progress terms). At this point we expect the trophies will be shared more evenly. We initially wanted to ensure there were enough active users for everyone to be able to find a tournament and give us the feedback.
  15. Tournament stats

    Cheers guys. We are considering removing the Tournaments entered and just having how many are won. Thoughts?
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