Thepassenger 0 Report post Posted January 4 My son has lost his account and can’t recover it. We can see it still exists but can’t access it weve sent numourous help requests but none of them have been answered. He is quite upset team name; Daniel team PIN; D43317EX Trophies; 2998 Level; 7 League; Dele Alli FC Can anyone help? Share this post Link to post Share on other sites
Tiago Trafaria Soares 140 Report post Posted January 4 you should write in game support, in settings, help/faq, then write a message to them with this information. they are late in answer our questions, i hope your son can recover the account. Share this post Link to post Share on other sites
Thepassenger 0 Report post Posted January 4 I have Tiago, several times. Not getting a response 😔 Share this post Link to post Share on other sites
Tiago Trafaria Soares 140 Report post Posted January 4 I'm waiting a reply since 15th december about other issues.. @Sean (SM Support) Share this post Link to post Share on other sites
Gorse H 604 Report post Posted January 5 2 hours ago, Thepassenger said: I have Tiago, several times. Not getting a response 😔 They closed over Christmas but hopefully from next week you will hear from them Share this post Link to post Share on other sites
John Holywell 240 Report post Posted January 5 20 hours ago, Gorse H said: They closed over Christmas but hopefully from next week you will hear from them Well technically Christmas is only one day so you should say “they closed over the holidays” 😜 1 1 Share this post Link to post Share on other sites
Lemmy 421 Report post Posted January 5 23 minutes ago, John Holywell said: Well technically Christmas is only one day so you should say “they closed over the holidays” 😜 Well technically my Xmas is 07.01.2019 And new year is 14.01.2019... so maybe they waite end of my new year 🥶 1 Share this post Link to post Share on other sites
Gorse H 604 Report post Posted January 5 34 minutes ago, John Holywell said: Well technically Christmas is only one day so you should say “they closed over the holidays” 😜 Yes but realistically i think majority of people knew what i meant 😜 1 Share this post Link to post Share on other sites