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SM Support(Alex)

Lost or Replaced Accounts - Please read

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I reinstalled the game due to the bugs in arena yesterday but now the account has gone and it now has me as a complete beginner! Is there a way to restore it to my old account I have the screenshots of my previous account to prove also that it's me!

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This happened to me yesterday. I send a message in help section. During the game, the app reboot, and start from the beggining. I lost all my players and trophies.

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Hey Guys sorry for the late reply, are you still looking to restore your accounts? 

If you can provide the following information of the original account, via the in-game support, we will ensure your original account is restored.

Club Name:  /

Profile ID: #D /

Manager Level:   /

Trophy Count/Arena level:  /

League name(if applicable.) :  

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