Lost or Replaced Accounts - Please read

[SM Support(Alex) 108]

We are aware that a number of users have experienced an account being replaced with new data. 

We believe we have now identified the cause of this issue. We have also created a tool to recover the original account.

In order to have us do this please submit an in-game report using the Help option: (Settings > Help/FAQ > Click the chat icon in the top right of the screen)

Please include the following information about your original account:

• Club Name:
• Manager Level:
• Trophy Count/Arena level:
• League name(if applicable.):

Please set the title of your account as "Lost Account"

We are very sorry about the inconvenience you have experienced and thank you for your patience.

[Hadon 0]

how long does this take?

[SM Support(Alex) 108]

It is usually restored within a few days I believe.

[Sma 0]

Hello I lost my account it’s called gorse Hill mcfc manager level 11 arena level 8 and league United Nations 2

[Sma 0]

Please help 

[Willy 17]

You do realise Gorse H already has an account on here... Not sure your plan is going to work too well

[HkaneLEGEND 212]

Will ikr but I don’t blame him trying to get his account he is one of the best so unlucky sma

[Gorse H 651]

18 hours ago, Willy said:

You do realise Gorse H already has an account on here... Not sure your plan is going to work too well

Thank Will

[Willy 17]

No worries.

[Gorse H 651]

4 hours ago, HkaneLEGEND said:

Will ikr but I don’t blame him trying to get his account he is one of the best so unlucky sma

Well i can blame him... what a weapon sma is for even trying 

[Gorse H 651]

Alex from support.... Do i have to worry about this as i put a lot of time and effort into getting my team where is it and wouldn't want you or the game makers giving my account to a random ????

Edited October 25, 2017 by Gorse H

[HkaneLEGEND 212]

gorse ??? I knew that would be your reaction it was me don’t worry I wouldn’t have took the account but that was f*cking priceless 

[HkaneLEGEND 212]

Sorry for making you kinda worried 

[Gorse H 651]

Wow

[HkaneLEGEND 212]

Lol

[HkaneLEGEND 212]

My account is good enough for me

[Sma 0]

Lol

[HkaneLEGEND 212]

I have actually lost my account just fucking great

[Rejin 0]

Since last night I can't put player requests it's showing checks Internet connection. But there is no problems in playing matches  and having perfect network too 

 

Edited November 3, 2017 by Rejin

[HkaneLEGEND 212]

It happens rejin

[Willy 17]

I'm having the same problem too but it should sort itself out fairly soon.

[HkaneLEGEND 212]

Yh I need it to so I can make another account to get to 3600 and go to my league to tell them what Happened to me

[HkaneLEGEND 212]

it is hard to get to 3600 with Hamsik lvl 2 koke lvl 1 and greens 

[Valerolegend 72]

Hi my name is valerolegend from allstarz league and I've lost my account. U play on Amazon fire tablet and i tried to update the game and now my team has gone? It has started my off from zero please help

[Liam Whiteside 0]

My club name was liam fc and I had about 4100 trophies and I was level 7 and my game won't load past 10% and this happens to my mate and his account got reset