SM Support(Alex) 108 Report post Posted May 18, 2017 We are aware that a number of users have experienced an account being replaced with new data. We believe we have now identified the cause of this issue. We have also created a tool to recover the original account. In order to have us do this please submit an in-game report using the Help option: (Settings > Help/FAQ > Click the chat icon in the top right of the screen) Please include the following information about your original account: Club Name: Manager Level: Trophy Count/Arena level: League name(if applicable.): Please set the title of your account as "Lost Account" We are very sorry about the inconvenience you have experienced and thank you for your patience. Share this post Link to post Share on other sites
Hadon 0 Report post Posted August 11, 2017 how long does this take? Share this post Link to post Share on other sites
SM Support(Alex) 108 Report post Posted August 14, 2017 It is usually restored within a few days I believe. 1 Share this post Link to post Share on other sites
Sma 0 Report post Posted October 24, 2017 Hello I lost my account it’s called gorse Hill mcfc manager level 11 arena level 8 and league United Nations 2 Share this post Link to post Share on other sites
Sma 0 Report post Posted October 24, 2017 Please help Share this post Link to post Share on other sites
Willy 17 Report post Posted October 24, 2017 You do realise Gorse H already has an account on here... Not sure your plan is going to work too well 1 2 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted October 25, 2017 Will ikr but I don’t blame him trying to get his account he is one of the best so unlucky sma Share this post Link to post Share on other sites
Gorse H 612 Report post Posted October 25, 2017 18 hours ago, Willy said: You do realise Gorse H already has an account on here... Not sure your plan is going to work too well Thank Will Share this post Link to post Share on other sites
Willy 17 Report post Posted October 25, 2017 No worries. 1 Share this post Link to post Share on other sites
Gorse H 612 Report post Posted October 25, 2017 4 hours ago, HkaneLEGEND said: Will ikr but I don’t blame him trying to get his account he is one of the best so unlucky sma Well i can blame him... what a weapon sma is for even trying Share this post Link to post Share on other sites
Gorse H 612 Report post Posted October 25, 2017 (edited) Alex from support.... Do i have to worry about this as i put a lot of time and effort into getting my team where is it and wouldn't want you or the game makers giving my account to a random ???? Edited October 25, 2017 by Gorse H 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted October 25, 2017 gorse ??? I knew that would be your reaction it was me don’t worry I wouldn’t have took the account but that was f*cking priceless 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted October 25, 2017 Sorry for making you kinda worried 1 Share this post Link to post Share on other sites
Gorse H 612 Report post Posted October 26, 2017 Wow 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted October 27, 2017 Lol 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted October 27, 2017 My account is good enough for me 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted November 2, 2017 I have actually lost my account just fucking great Share this post Link to post Share on other sites
Rejin 0 Report post Posted November 3, 2017 (edited) Since last night I can't put player requests it's showing checks Internet connection. But there is no problems in playing matches and having perfect network too Edited November 3, 2017 by Rejin Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted November 3, 2017 It happens rejin 1 Share this post Link to post Share on other sites
Willy 17 Report post Posted November 3, 2017 I'm having the same problem too but it should sort itself out fairly soon. 1 Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted November 3, 2017 Yh I need it to so I can make another account to get to 3600 and go to my league to tell them what Happened to me Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted November 4, 2017 it is hard to get to 3600 with Hamsik lvl 2 koke lvl 1 and greens Share this post Link to post Share on other sites
Valerolegend 70 Report post Posted March 10, 2018 Hi my name is valerolegend from allstarz league and I've lost my account. U play on Amazon fire tablet and i tried to update the game and now my team has gone? It has started my off from zero please help Share this post Link to post Share on other sites
Liam Whiteside 0 Report post Posted March 25, 2018 My club name was liam fc and I had about 4100 trophies and I was level 7 and my game won't load past 10% and this happens to my mate and his account got reset Share this post Link to post Share on other sites