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Kimg4Queen

Game stuck at 50%

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Every time I try to load up the game it stops at 50%, I've tried everything from restarting my phone to uninstalling the app but nothing works - I hope this problem can get fixed ASAP as otherwise I can't get on the game

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Issue Summary:

I just downloaded the game and tried to load up the game but it's stuck at 50% on the load screen.

Issue Details:

This is my first time in the app, just downloaded. 

Device details;

              BRAND            : Apple

              MODEL            : Iphone 7+

              OS                    :  10

              VERSION        : 10.1

 

Location: Singapore

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We are very sorry to hear this and we hope we can find a solution quickly. 

However we require just a little more information from some of you. Can you please tell us:

  •  The device/platform you are playing on?
  •  If this is the first time you have launched the app or do you have an account already?
  • And your Location

Please view @Gabruh's post for an example.

Thanks for taking the time to report your issue!

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Issue Summary: I recently downloaded the game and it gets stuck at 50% every time I try to play it.

Issue Details: I previously completed the tutorial however the game would no longer work after that ( my username was banksy ).

Device Details:

Brand : Apple

Model: IPhone 5c

iOs : 10

Version 10.3

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Issue Summary: I recently downloaded the game and it gets stuck at 50% every time I try to play it.

Issue Details:. This is my first time in the app, just downloaded. 

Device Details:

Brand : Apple

Model: IPhone 7

iOs : 10

Version 10.3.3

Edited by Kimg4Queen

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