Luis Francisco 2 Report post Posted April 19, 2018 (edited) Well, something is wrong, I do not understand what is going on but I do not get any purple players (any pack), even in the goal league pack (9/10)... see the image. First I only get Vidal, as soon as Vidal was in level 5, I never get more purple players. Anyone can help me? Edited April 19, 2018 by Luis Francisco 1 Quote Share this post Link to post Share on other sites
Zaman 286 Report post Posted April 19, 2018 @SM Support(Alex) Please help us with this issue. Quote Share this post Link to post Share on other sites
Gorse H 671 Report post Posted April 19, 2018 5 hours ago, Luis Francisco said: Well, something is wrong, I do not understand what is going on but I do not get any purple players (any pack), even in the goal league pack (9/10)... see the image. First I only get Vidal, as soon as Vidal was in level 5, I never get more purple players. Anyone can help me? What arena level are you playing at? Quote Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted April 19, 2018 He has benzema so high 1 Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 19, 2018 @Gorse H Arena 9... Quote Share this post Link to post Share on other sites
Gorse H 671 Report post Posted April 19, 2018 @Luis Francisco When I was having same trouble I kept writing to in-game support about until they replied.. They could reimburse you with the xp you never got in the packs 1 Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 19, 2018 (edited) @Gorse H where i can do that? With 3 weeks playing i only get Vidal lol Edited April 19, 2018 by Luis Francisco Quote Share this post Link to post Share on other sites
Gorse H 671 Report post Posted April 19, 2018 @Luis Francisco When you are in the play match screen a little above that is the settings symbol go into that and you will see help/faq go into this and you will see message symbol in top right and there you can send them a message about your problem.. 1 1 Quote Share this post Link to post Share on other sites
Bare 163 Report post Posted April 19, 2018 This is his problem in a nutshell as hes recently joined my league an explained. Luis has been playing the game for 2/3 weeks and only recieved one purple player vidal and after that its only been vidal xp hes recieved so hes maxed him out. Its either very unlucky that in this space of time hes only recieved one purple player so far or the tournament feature has somehow messed with how new card output is distributed now. Quote Share this post Link to post Share on other sites
Bare 163 Report post Posted April 19, 2018 He started around the same time as a few friends of his and they all have 4 to 5 purple players so he would need to be really really unlucky but it is possible this is the case and he has been really really unlucky so far Quote Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted April 19, 2018 Feel bad for him I got koke vidal and Lahm on my first day (3 elites) Quote Share this post Link to post Share on other sites
Gorse H 671 Report post Posted April 19, 2018 I've not sure why that is you get Vidal as I not experienced that @Luis Francisco but hopefully @SM Support(Alex) can help you when he's on and you should send message to in-game support aswell and hopefully you hear back from them soon 1 Quote Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted April 19, 2018 @Gorse H @Stoller @SM Support(Alex) I think Alex should talk to the directors of the game to hire gorse and stoller 2 Quote Share this post Link to post Share on other sites
SM Support(Alex) 110 Report post Posted April 19, 2018 I have sent you a PM regarding your account details for investigation. 3 1 Quote Share this post Link to post Share on other sites
HkaneLEGEND 212 Report post Posted April 19, 2018 Lol Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 22, 2018 Well after more 4 days open packs continues the same... 0 purple players... ? Quote Share this post Link to post Share on other sites
Stoller 375 Report post Posted April 22, 2018 1 minute ago, Luis Francisco said: Well after more 4 days open packs continues the same... 0 purple players... ? Thats clearly an issue @SM Support(Alex) Sorry you’re experiencing that Luis 1 Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 22, 2018 At this time and in the rank I'm, starting to be unfair because I always play against 4/5 purple players ... It's almost done 3/4 weeks I play the game and I only have Vidal from the facebook pack and Kane that I bought in shop by 6k ... ? Quote Share this post Link to post Share on other sites
Stoller 375 Report post Posted April 22, 2018 Yeah that’s not great Luis. Hopefully you’ll be sorted out soon Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 24, 2018 Woooow... After almost 4 weeks, 1st Purple Player... I dont know if Support Alex do something or not... 1 Quote Share this post Link to post Share on other sites
Luis Francisco 2 Report post Posted April 24, 2018 Well, 2 in a row... ? 1 Quote Share this post Link to post Share on other sites
