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SM Support(Alex)

Matchmaking server downtime

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Hi,

I know many of you are aware of the downtime experienced on Saturday. 

We had major server problems on our matchmaking service starting at 05:30. Our technicians were unable to resolve until the evening. 

We are aware that some users continued to have the ability to enter tournaments that never began. We have identified all of those affected users and will reimburse any lost credits shortly. 

 

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